Information
The organisation should have mechanisms in place to interact and communicate with relevant stakeholders to secure on-going expert guidance and feedback, to ensure the repositories continued relevance and improvement. The guidance and feedback could come from in-house experts but should also come from external expert users and communities.
GO1.4.1: Service communication planning
For each service the organisation provides to a Designated Community there is a communication plan.
GA1.4.1.1: Communication plan
A communication plan for the service is produced, and communication about the service to the relevant stakeholders is undertaken according to the plan.
| (0) Not defined: |
There is no communication plan for the service. |
| (1) Initial: |
There is no communication plan, but there is some ad hoc communication about the service. |
| (2) Repeated/partial: |
There is no communication plan, but there is consistent regular communication with relevant stakeholders. |
| (3) Defined: |
A communication plan for the service is produced, and consistent communication about the the service to the relevant stakeholders is undertaken. |
| (4) Managed: |
Communications with relevant stakeholders is monitored and managed. |
| (5) Optimised: |
The communication plan is reviewed at regular intervals and updated if necessary based upon the monitoring of the communications. |